Accessibility Statement

Last updated: January 2026

Our Commitment

Frequency is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards to achieve these goals.

Conformance Standards

We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.2 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more user-friendly for everyone.

WCAG 2.2 is now an ISO/IEC international standard (ISO/IEC 40500:2025), and we are proud to align our digital products with these globally recognized accessibility requirements.

Accessibility Features

Our website includes the following accessibility features:

  • Keyboard Navigation: All interactive elements are accessible via keyboard, with visible focus indicators meeting WCAG 2.4.7 requirements.
  • Skip Links: Skip-to-main-content links allow keyboard users to bypass repetitive navigation.
  • Semantic HTML: Proper heading hierarchy and ARIA landmarks help screen readers navigate content effectively.
  • Color Contrast: Text and interactive elements meet minimum contrast ratios (4.5:1 for normal text, 3:1 for large text).
  • Reduced Motion: Animations respect the prefers-reduced-motion media query for users sensitive to motion.
  • Descriptive Links: Link text clearly describes the destination or action.
  • Alt Text: Images include descriptive alternative text for screen reader users.
  • Focus Visibility: Enhanced focus indicators with minimum 2px outline as per WCAG 2.4.11 and 2.4.12.

Compatibility

This website is designed to be compatible with:

  • Modern browsers (Chrome, Firefox, Safari, Edge)
  • Screen readers (NVDA, JAWS, VoiceOver, TalkBack)
  • Keyboard-only navigation
  • Screen magnification software
  • Voice recognition software

Known Limitations

While we strive for full accessibility, some content may have limitations:

  • Third-party embedded content (such as YouTube videos) may have their own accessibility limitations.
  • Some legacy PDF documents may not be fully accessible; we are working to remediate these.
  • Dynamic content loaded via JavaScript follows accessibility best practices but may require screen reader users to refresh their buffer.

Feedback & Contact

We welcome your feedback on the accessibility of this website. If you encounter accessibility barriers or have suggestions for improvement, please contact us:

We try to respond to accessibility feedback within 5 business days.

Enforcement Procedure

If you are not satisfied with our response to your accessibility concern, you may escalate the matter to the appropriate regulatory body in your jurisdiction. In the United States, the Department of Justice enforces ADA compliance. In the European Union, the European Accessibility Act (EAA) provides enforcement mechanisms.

Assessment Methods

We assess accessibility through:

  • Automated testing tools (Lighthouse, axe-core)
  • Manual keyboard and screen reader testing
  • Code review for accessibility best practices
  • Periodic third-party audits